Contact Us
Get in Touch
What We Can Help With
- Order status and delivery questions
- Returns, exchanges, and after-sales support
- Product information and availability
- Suggestions, feedback, or general enquiries
Contact Information
Store Name: WEXOV
Company Name: Corvelyn Co LLC
EIN: 98-1918208
Address: 30 N Gould St #61766
Sheridan, WY 82801, USA
Phone: +1 620 678 4537
Email: info@wexov.com
Contact form: Here
Customer Support Hours:
Monday – Friday | 9:00 AM – 5:00 PM ET
Our team is committed to responding to all inquiries within 24 business hours.
FAQs
What is your return policy?
You may return your item within 30 days of delivery if it does not meet your expectations.
To qualify for a return, products must be unused, in original condition, and returned with all original tags and packaging intact.
Because we begin processing orders immediately to ensure fast fulfillment, any modification or cancellation request must be submitted within 1 hour of placing your order. After this window, orders enter our automated processing system and can no longer be changed or canceled.
If you no longer wish to keep your order after it has been delivered, you are welcome to return it in accordance with our return guidelines for a full refund once the item is received and inspected.
How do I return an item?
To begin a return, please contact our customer support team at info@wexov.com.
Once your request is reviewed, we will provide detailed instructions on how to return your item.
Unless the product is defective, damaged, or incorrect due to our error, return shipping costs are the responsibility of the customer.
What are the shipping fees?
We offer free shipping on every order, delivered directly to your door.
Do you ship to other countries?
We currently deliver within United States only.
How can I track my order?
After your order has been dispatched, you will receive a confirmation email containing your tracking details so you can follow your parcel’s journey.
You may also check the progress of your shipment at any time by visiting our Order Tracking page on our website.
How can I pay for my order?
We accept the following payment methods:
- Credit and debit cards: Visa, Mastercard, American Express, Discover and Diners Club
- Mobile payments: Apple Pay, Google Pay and Shop Pay